LAST UPDATED: August, 2011
While In-N-Out does not generally require that you provide us with personal information to visit and use our Sites, in order to participate in some activities, such as providing general comments or making purchases from our online Company Store, it may be necessary for you to provide personal information. If you choose not to provide it for those activities, you may not be able to participate in them.
Collection of Information: Cookies; Personal
For each visitor to an In-N-Out Site, In-N-Out’s Web server automatically recognizes and stores information such as the visitors IP address/Domain name combination. We use this information to follow visitor traffic patterns through our sites for purposes such as enhancing its usability. Your computer provides this information automatically each time you log on, unless you've activated blocking technology available in some browsers.
When you visit In-N-Out’s Sites or use one or more of our Site services, such as our Company Store, we may use an industry-wide technology known as "cookies" which store certain information on your computer and which would allow us to customize your visit to our Site or simply facilitate your signing in to use the services. Most browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.
Additionally, In-N-Out may ask you to provide personal information, such as your email address, name, mailing address, telephone number, or persistent identifier (such as a customer number held in a cookie) which is associated with individually identifiable information, to enable you to make on-line purchases or submit comments to us. In-N-Out may combine the information you provide on our Sites with information we may collect offline from you or from third parties so that we can more effectively tailor our Site, services and product offerings to you.
Credit Card Purchases
In-N-Out may ask you to provide a credit card number in order to purchase a product. Credit card transactions are processed by a third-party professional payment authorization service selected by In-N-Out to provide added security and reliability. Only the purchase price and the credit card information provided by you are supplied to this third party service. Information collected during transactions is maintained in its database for accounting and billing purposes. Information from these transactions is not released to third parties. In-N-Out does not maintain a copy of your credit card information on its servers and will not use your credit card information for any purpose other than processing your order.
In-N-Out takes great care in maintaining the security of your personal information and in preventing unauthorized access to it through the use of appropriate technology and internal procedures. When we transmit sensitive personal information (such as a credit card number) over the internet, we protect it through the use of encryption, such as Secure Socket Layer (SSL) protocol. However, In-N-Out does not guarantee that unauthorized access will never occur.
Notice To/Regarding Children Under the Age of 16
We believe that it is important to protect and maintain the privacy rights of children. We only intend to collect personal information on our Sites from persons over the age of 16. Only persons over the age of 16 may submit comments to us via our Site, and only persons over the age of 18 may make purchases from our Company Store. If we receive actual knowledge that we have collected any individually identifiable information about a child under the age of 16, we will delete that information and not use or disclose the child’s information except as may be required by law.
Use and Disclosure of Anonymous Aggregated Information
In-N-Out may also collect, aggregate and maintain anonymous information about the visitors to our Sites, such as visitor interests, purchasing habits and the like. This data can then be used to tailor In-N-Out’s Site content and advertising to deliver a better experience for our visitors. In-N-Out may also share such aggregate information about our visitors with business partners and other third parties.
Consent to Processing:
4199 Campus Drive, 9th floor
Irvine, CA 92612